Shipping | Returns and Exchanges
Delivery within Egypt takes approx. 2-4 working days depending on the governorate.
* International orders take approx. 4-7 working days. International orders might be subjected to an Import Tax according to the rules of the customs within your residing country.
Reliability is key that’s why we deal with the best delivery couriers. Please make sure someone is present at home or work address to accept the delivery. If no one is available the item will be returned to our locations, and re-delivering would incur a fee.
We acknowledge that buying an evening gown online with no return policy can be intimidating. That's why we offer a try-on-door before you buy policy. All you have to do is pay with your credit/debit card, then leave a note indicating "fitting upon delivery".
(Fitting upon delivery applies to orders within Egypt ONLY)
If you refuse to receive the dress we will collect it back, then perform a quality check to ensure that the dress is in perfect condition and with all its labels attached.
If the check is complete and the dress is in perfect condition, we will refund the full amount (excluding shipping fees) to your card within 3-7 working days.
Unfortunately, If the dress failed the quality check, we will clearly indicate the issues and we will not be able to refund the amount payed.
Returns & Exchanges
We don’t return or exchange any of our evening dresses.
* لا نقبل إستبدال او إسترجاع الفساتين السواريه
To ensure your best suitable size with your accurate measurements of (Bust, Waist, Hip) please check the size chart pop-up inside each product.
If you are still having trouble identifying your best size/fit, contact us and we will help immediately.
For any questions please contact us through our contact form, social media channels, or Whatsapp for any inquiries and questions.