FAQs

we tried to answer the most common questions

HOW DO I KNOW IF MY ORDER HAS BEEN PLACED SUCCESSFULLY?

You will find the order in your account in the orders tab and you will receive an email stating that your order has been processed. Once the order is on its way, you will receive another email saying your order has been dispatched.

HOW TO MAKE SURE I ORDER THE RIGHT FIT

To ensure your best suitable size with your accurate measurements of Bust-Waist-Hip please visit our Size Chart page or contact us for any further questions.

DO YOU HAVE AN IN-HOUSE TAILOR

Yes we do! Alterations are available at all of our locations. Our professional in-house tailors can easily note down your requirements and deliver your desired outcome.

*Fees might be incurred

CAN I TRY ON THE DRESS UPON RECEIVING MY ORDER?

Yes, we now offer a try-on-door-before-you-buy policy just choose the "Fitting Upon Delivery" option.

You can try up to two dresses per order.

(Fitting upon delivery applies to orders within Egypt ONLY)

OUR RETURN POLICY

Unfortunately evening dresses are not eligible for return nor exchange​

DO YOU SHIP INTERNATIONALLY?

We ship to most of the world, please check if you are country is available in the checkout page.